Privacy Policy

This privacy policy (referred to in this document as this “Privacy Policy”) governs information that you provide or that we collect in connection with your use of the following (collectively, the “Services”): (a) http://www.truckast.com and all other Internet websites owned or operated by TRUCKAST, INC., or any of its affiliates (referred to in this document as “Company”) on which this Privacy Policy is posted (all such sites are collectively referred to in this document as the “Site”), as well as any content, products, services, features, functions or other resources offered on any of those sites; and (b) any Company-branded application for your mobile, tablet or other device (“Truckast Application”), including any services made available through the Truckast Application.

By accessing or using any of the Services, you are acknowledging that you have received notice of, and are accepting the practices described in, this Privacy Policy. References in this Privacy Policy to “you” or “your” or variations thereof shall mean individual users of the Services, and references to “we,” “our,” “us” or variations of any of these, shall mean the Company.

For the avoidance of doubt, this Privacy Policy does not apply to information collected from customers who purchase or subscribe to our products or services and enter into a signed written agreement governing such products or services (“Agreements”), except to the extent otherwise expressly provided in such Agreements. In such cases, use of information collected in connection with the purchase of products and/or services shall be governed by the applicable Agreement.

This Privacy Policy may be modified from time to time by us at any time in our sole discretion, and you should review this Privacy Policy periodically. We will notify you of substantive changes by posting a public notice on the Site, or by other reasonable means, stating that changes have been made, and advising you to review the revised Privacy Policy. Your continued use of any of the Services constitutes your acceptance of the modified version of this Privacy Policy. You can determine when this Privacy Policy was last revised by looking at date listed by the “Last Updated” legend at the top of this Privacy Policy. If, at any time, you choose not to accept this Privacy Policy (including any amendments), please cease use of the Services.

We collect the following types of information in connection with your use of the Services.

• (a)Personal information that is specific to an individual and that can be used to identify the individual. This includes such things as your e-mail address, name, title, mailing address, phone number, credit card number, and other such information. In almost all cases, we do not obtain any personal information about you unless you choose to reveal it. You are not required to disclose any personally identifiable information to us, although certain parts of the Services may not be available to you unless you do so.
• (b)General information includes non-personal information from visitors to the Site (such as the time of day a visitor accesses the Site, the IP address of the visitor, which pages of our Site the visitor visits, etc.). We also track and compile aggregate statistical data regarding use of the Services.
• (c)A user's login information (username and password) for the Truckast Application.
• (d)Generic data defining the type of mobile device that is used to access the Truckast Application.
• (e)User provided content consists of information that users provide that is posted in chat rooms, blogs, comment boxes, and other such forums, which may include opinions, ideas, text, pictures, audio and video content, and other such content.
• (f)User input is information you provide in response to prompts from the Site or the Truckast Application. For example, a user may provide ordering and scheduling information in the Truckast Application. Alternatively, we may ask users to complete and submit surveys. User input may include information that is specific to an individual but that does not identify the individual.
• (g)SMS/Text Message Information. If you opt in to receive SMS or text message notifications through the Truckast Application or through a link provided by a concrete producer using our platform, we collect your mobile phone number and your consent to receive text messages. This information is used solely to send you transactional notifications related to your concrete delivery orders, including but not limited to truck dispatch alerts, estimated arrival times, order status changes, and order cancellations.

• (a)In some cases, we, our unaffiliated service providers, or other trusted unaffiliated parties with which we have a strategic relationship (“Strategic Partners”), ask you to provide the information in connection with the Services. For example, to access certain portions of the Site or the service provided through the Truckast Application, you may be required to become a registered member. Additionally, if you subscribe to any paid features on Site, purchase products from the Site, or purchase a paid subscription, you may be required to provide certain additional information (such as credit card information, billing address, etc.).
• (b)We also collect information indirectly through the use of cookies and web beacons and other similar means. A cookie is a small file that is stored on a user's computer or mobile device for record-keeping purposes. We may also place cookies on your mobile device to store your login information so that you don't have to type it on every login. Users who disable the ability of their web browser or mobile device to accept cookies will be able to use the Services, but will not be able to use certain features. We do not allow any third party to place cookies, web beacons or other tracking code on the Services.
• (c)California Do Not Track Disclosure. We employ technology that recognizes “do-not-track” requests from your browser, and the Site will comply with such requests when you are browsing public areas of the Site. However, the Site will ignore such requests when you use any area of the Services that requires a login, and we will monitor your activities in such areas.

• (a)Program Description. Truckast, Inc. provides an SMS notification service on behalf of concrete producers and their customers through the Truckast Application. The SMS notification program sends transactional text messages related to concrete delivery orders, including truck dispatch notifications, estimated arrival times, delivery status updates, order modifications, and order cancellations.
• (b)Opt-In and Consent. You may opt in to receive SMS notifications by providing your mobile phone number and giving your express consent through the Truckast Application or via an opt-in link provided by your concrete producer. Consent to receive SMS messages is not a condition of purchasing any goods or services.
• (c)Message Frequency. Message frequency varies based on your active delivery orders. You will only receive messages directly related to orders associated with your account. On active delivery days, you may receive multiple messages as trucks are dispatched and deliveries progress.
• (d)Message and Data Rates. Message and data rates may apply to any SMS messages sent or received. Please contact your wireless carrier for details about your text messaging plan and any applicable charges.
• (e)Opt-Out. You may opt out of receiving SMS notifications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message confirming your removal from the SMS program.
• (f)Help. For help or questions about the SMS notification service, reply HELP to any text message you receive from us, or contact us at privacy@truckast.com.
• (g)Data Use and Sharing. Your mobile phone number and SMS opt-in consent information are used solely to deliver order-related transactional notifications. We do not sell, rent, lease, or share your mobile phone number or opt-in information with third parties for their promotional or marketing purposes. Your phone number is shared only with our SMS service provider (Twilio) solely for the purpose of delivering messages on our behalf.
• (h)Supported Carriers. The SMS notification service is supported on major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

The Truckast Application has a support and feedback link within the Help area that allows you to submit comments, suggestions, or to convey bugs found with the Site. We may collect your name or username and email address to follow up with you or thank you for a suggestion. This Privacy Policy does not apply to content, business information, ideas, concepts or inventions that you transmit to us (these are defined in the Terms as Submissions). If you want to keep Submissions, do not send them to us. Submissions you do send to us are subject to the terms applicable to Submissions in the Terms.

We care about protecting the security and integrity of your personal information. To that end, we have put in place reasonable security procedures and practices to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Of course, you are responsible for maintaining the confidentiality and security of your username and password.

The Services may contain links to other sites operated by unaffiliated third parties. We refer to these as “third party sites”. Company is not responsible for the privacy practices of third party sites. Company encourages users to be aware when they leave our Services and to read the privacy statements of third party sites they link to. This Privacy Policy applies only to information collected through our Services.

You will have the ability to review and change or correct certain account and personal information in the Settings area of the Truckast Application. You may also change your password for the Truckast Application by following a link displayed when you log in. However, you must contact us by phone if you wish to review, change or correct other personal information collected through the Services.

Our business, or portions thereof, may be sold or otherwise transferred to third parties through various means (e.g., sale of stock, sale of assets, merger, etc.). In such transactions, we may, and likely will, transfer information collected through the Services, or give the acquirer a license to use that information.

We may release information about you, including personal information, when we believe in good faith that such release is appropriate to comply with the law (for example, pursuant to a statutory demand, subpoena, warrant, or court order), to protect against fraudulent, abusive or unlawful use of the Services, to protect our property rights, to enforce any contract between you and us, or if we reasonably believe that a situation involving danger of death or injury to any person requires disclosure.

Use of the Services is not intended for children under the age of 13. Children under the age of 13 are not permitted to register for the Services or purchase subscriptions, or use any functionality for which registration or subscription is required. We will not knowingly collect information from these children. If your child has submitted personal information and you would like to request that such information be removed, please contact us at privacy@truckast.com.

For questions and information about this Privacy Policy, you may contact the Company by:

As provided by California Civil Code Section 1798.83

A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties' direct marketing purposes, subject to certain exceptions. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

However, under the law, a business is required to provide the above-described lists only if the business discloses the customer's personal information to third parties and the business knows or reasonably should know that the third parties use the personal information for the third parties' direct marketing purposes. As stated in our Privacy Policy, we provide information to third parties for the sole purpose of providing services to us, and we do not permit these third parties to use that information for any other purpose, including direct marketing purposes. Accordingly, we do not know or have any reason to believe that any third parties use information disclosed by us for direct marketing purposes.

California customers may request further information about our compliance with this law by sending an e-mail to californiaprivacy@truckast.com.